Welcome to Bloome.ae. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order.

1. General

• Bloome.ae is owned and operated by \[Your Company Name], registered in Dubai, UAE.
• We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Services

• All products are subject to availability.
• Images shown on the website are for illustrative purposes; actual products may vary due to seasonal availability of flowers, packaging, or design updates.
• Customizations are subject to approval and may incur additional charges.

3. Orders & Payments

• Orders must be placed through our website or official communication channels.
• Payments can be made via credit/debit card, bank transfer, or cash on delivery (where available).
• Prices listed are in AED (United Arab Emirates Dirham) and inclusive of VAT (where applicable).

4. Delivery & Shipping

• Same-day delivery is available for orders placed before the cut-off time (subject to location and product availability).
• Delivery times are estimates; unforeseen delays (traffic, weather, etc.) may occur.
• Incorrect delivery information provided by the customer may cause delays or failed deliveries.

5. Returns, Refunds & Cancellations

• Due to the perishable nature of flowers and cakes, returns are not accepted.
• Refunds will only be issued in cases of damaged, incorrect, or non-delivered items.
• Order cancellations must be requested at least 24 hours before delivery time. After this, cancellations may not be possible.

6. Substitutions

• In rare cases, we may substitute flowers, packaging, or containers with items of equal or greater value while maintaining the overall style and quality.

7. Customer Responsibility

• Customers must ensure the recipient is available at the delivery location during the selected time.
• The Company will not be liable for delays due to recipient unavailability.

8. Intellectual Property

• All content on this website (text, images, logos, designs) is the property of Bloome.ae and may not be used without prior written consent.

9. Limitation of Liability

• Bloome.ae shall not be held responsible for delays, losses, or damages caused by events beyond our control (e.g., natural disasters, government restrictions).

10. Governing Law

• These Terms & Conditions are governed by the laws of the **United Arab Emirates**.
• Any disputes shall be subject to the jurisdiction of Dubai courts.